Terms & Conditions

Effective Date: [5/7/2026] Company: MOD Developments ("MOD", "we", "us", "our") ________________________________________ 1. Acceptance of Terms By accessing or using MOD Developments’ website, platforms, services, or client portal (collectively, the “Services”), you agree to be legally bound by these Terms & Conditions. If you do not agree, you must not use the Services. ________________________________________ 2. Scope of Services MOD Developments provides, but is not limited to: • Software development services • Web and mobile applications • Client management portals • API integrations • Technical consulting and system design Specific services may be governed by separate agreements, proposals, or contracts, which shall take precedence where applicable. ________________________________________ 3. User Accounts • Users may be required to verify their account to access certain features. • You are responsible for maintaining the confidentiality of your login credentials. • MOD reserves the right to suspend or terminate accounts for misuse, unauthorized access, or violation of these Terms. ________________________________________ 4. Intellectual Property • All code, systems, designs, documentation, and deliverables developed by MOD remain the exclusive property of MOD Developments, unless explicitly agreed otherwise in writing. • Clients are granted a limited, non-exclusive, non-transferable right to use the delivered product or system strictly for its intended business purpose. • Access to source code is not included by default and shall only be granted if explicitly stated in a signed agreement. • Unauthorized reproduction, resale, sublicensing, or redistribution is strictly prohibited. ________________________________________ 5. Payments, Subscriptions & Fees • All payments must be made according to agreed proposals, contracts, or subscription plans. • MOD may offer subscription-based services (including access to portals, dashboards, or hosted systems). • Subscription fees are billed on a recurring basis as agreed and must be paid to maintain access. • Late or missed payments may result in: o Suspension or restriction of access o Delayed service delivery • All payments are non-refundable unless explicitly stated otherwise in writing. ________________________________________ 6. Maintenance, Hosting & Operational Costs • Ongoing maintenance, hosting, and system availability are not included by default unless covered under a separate maintenance or support package. • Maintenance packages may include: o Hosting infrastructure o Server management o A predefined bundle of database usage (reads/writes) • MOD may provide an initial or bundled database usage allowance; however: o Any additional database, server, or third-party usage costs resulting from increased traffic or system growth shall be the sole responsibility of the client. • Failure to maintain an active maintenance package may result in: o Service downtime o System suspension o Loss of access to hosted environments ________________________________________ 7. Support & Response Policy • Clients may submit support requests through the designated support channels (e.g., client portal, email, or ticketing system). • MOD commits to responding within up to 48 hours from the time a support ticket is successfully submitted. • If the client does not receive a response within this timeframe, the client is responsible for escalating the matter by contacting their assigned account manager. • Response time refers to initial acknowledgment or reply, not full resolution of the issue. • Resolution timelines may vary depending on the complexity of the request and the client’s active service or maintenance agreement. ________________________________________ 8. Client Responsibilities Clients agree to: • Provide accurate and complete requirements • Deliver feedback, approvals, and content in a timely manner • Use delivered systems in compliance with all applicable laws and regulations MOD is not responsible for: • Delays caused by client inaction or miscommunication • Issues arising from third-party changes initiated by the client ________________________________________ 9. Partner Obligations Partners (including resellers, promoters, or software developers, designers , project managers) agree to: • Represent MOD services accurately and professionally • Avoid making unauthorized commitments on behalf of MOD • Adhere to agreed commercial structures, commissions, and scopes MOD reserves the right to suspend or terminate partnerships at its discretion. ________________________________________ 10. Acceptable Use You agree NOT to: • Use the Services for illegal, fraudulent, or harmful activities • Attempt to hack, reverse engineer, or disrupt systems • Upload or distribute malicious code Violations may result in immediate suspension, termination, and potential legal action. ________________________________________ 11. Data & Privacy • MOD may collect and process data necessary to operate the Services. • Reasonable security measures are implemented; however, absolute security cannot be guaranteed. • Unless otherwise agreed, clients are responsible for maintaining backups of their data. ________________________________________ 12. Service Availability • MOD does not guarantee uninterrupted or error-free operation of Services. • Downtime may occur due to maintenance, updates, or third-party dependencies. • MOD is not liable for service interruptions beyond its reasonable control. ________________________________________ 13. Limitation of Liability To the maximum extent permitted by law: • MOD shall not be liable for indirect, incidental, or consequential damages • Total liability shall not exceed the total amount paid by the client for the relevant service ________________________________________ 14. Confidentiality All parties agree to: • Keep confidential any proprietary, technical, or business information • Not disclose project details without prior written consent ________________________________________ 15. Marketing & Public Announcements By engaging with MOD Developments, the client or partner grants MOD a non-exclusive right to: • Announce the collaboration publicly • Display the client’s name, logo, and general project description on MOD’s: o Website o Social media platforms o Marketing materials Any detailed disclosures beyond general promotional use will require additional consent. ________________________________________ 16. Third-Party Services MOD may integrate or rely on third-party providers (e.g., hosting services, payment gateways, database). MOD is not responsible for: • Third-party service failures or downtime • External security breaches • Changes in third-party pricing or policies ________________________________________ 17. Termination MOD may suspend or terminate Services: • In case of violation of these Terms • Due to non-payment • At its discretion with reasonable notice Upon termination: • Access to systems may be revoked • Outstanding payments remain due ________________________________________ 18. Modifications MOD reserves the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of any updated Terms. ________________________________________ 19. Governing Law These Terms are governed by the laws of the Arab Republic of Egypt, and any disputes shall fall under Egyptian jurisdiction. ________________________________________ 20. Contact Information MOD Developments Whatsapp : 01229998309 shop 13 building 16 , Abraj Othman, Maadi, Cairo, Egypt 11278 / www.mod-developments.com